Mishti Boutique Customer Support
We're here to help! Our team is dedicated to providing you with the best possible service. Find answers to your questions below, or reach out to us directly.
Direct Contact
Email Support: customer.care@mishtiboutique.com (Response within 24 hours)
Phone/WhatsApp: +91-9876543210 (Mon-Sat, 10am - 6pm IST)
Support Location
Boutique & Support Address:
71/21, Bhanu Mita Apartment, Old Calcutta Rd, Sumangalapuri, Anandapuri, Barrackpore, West Bengal 700123
Shipping & Delivery
- Processing Time: 1-2 business days.
- Delivery Timeline: 3-7 business days across India.
- Tracking: You will receive a tracking link via email once your order ships. Please allow 24 hours for the link to activate.
Returns & Exchanges
Your satisfaction is our priority. Due to the nature of our body and private care products, we maintain a strict policy.
- **Non-Returnable:** Opened or used products.
- **Return Window:** 7 days for products that are sealed, unused, and undamaged.
- **Damaged Items:** If your order arrives damaged, please contact us within **48 hours** with photo proof for a replacement.
Order Support
- Modify/Cancel: Contact us immediately. We can only guarantee changes if the order has not yet been processed (typically within 1 hour).
- Wrong Address: Please notify us via email within 2 hours of placing the order.
- Payment Issues: If your payment fails, please try again or contact your bank before placing a new order.
General & Product Inquiries
Have questions about ingredients, usage, or shelf life? We're here to share our knowledge.
- **Product Advice:** For skin type recommendations, email us with your concerns.
- **Bulk Orders:** Contact our team directly via email for corporate or large volume inquiries.
- **Private Care:** All inquiries related to our Private Care range are handled with the strictest confidence.
Thank you for choosing Mishti Boutique. We look forward to helping you on your wellness journey!