Shipping Policy for Mishti Boutique
**Last Updated:** October 21, 2025
This policy outlines how your Mishti Boutique orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed and prepared for shipment from our Barrackpore facility.
- **Standard Processing:** Orders are typically processed and handed over to our shipping partner within **1 to 2 business days** (Monday to Friday, excluding public holidays).
- **Weekend Orders:** Orders placed after 12:00 PM on Friday will begin processing the following Monday.
- **Peak Season:** During major sales events or festivals, processing times may extend slightly. We appreciate your patience during these times.
2. Shipping Costs and Carriers
| Order Value (INR) | Shipping Cost (INR) |
|---|---|
| Below ₹499 | ₹60 Flat Rate |
| ₹499 and Above | FREE Shipping |
We partner with reliable third-party logistics (3PL) providers to ensure safe and timely delivery across India.
3. Delivery Estimates and Tracking
- **Estimated Delivery Time (After Shipment):**
- **Local (West Bengal):** 2–4 business days
- **Metro Cities:** 4–7 business days
- **Rest of India:** 7–10 business days
- **Tracking:** Once your order is shipped, you will receive an email and/or SMS notification containing your tracking number and a link to the carrier's website.
- **Note:** Delivery times are estimates only and are subject to unforeseen logistics delays.
4. Shipping Restrictions and Liability
- **International Shipping:** Currently, Mishti Boutique **does not** offer international shipping. We deliver only within India.
- **Non-Serviceable Areas:** If your pincode is not serviceable by our carriers, we will notify you immediately and process a full refund.
- **Change of Address:** We cannot guarantee changes to the delivery address once an order has been shipped. Please ensure accuracy during checkout.
- **Lost or Damaged Shipments:** Mishti Boutique is responsible for ensuring the product reaches you safely. If a shipment is lost in transit or arrives damaged, please refer to our **Customer Service** page for resolution.
Questions about your Shipment?
For immediate assistance regarding order tracking or delivery issues, please contact our Customer Service team.